1. Introduction
These Terms and Conditions govern the sale, distribution, and supply of safety products including but not limited to safety gloves, safety helmets, safety earplugs, safety headphones, and other Personal Protective Equipment (PPE) manufactured or imported and distributed by our company.
By purchasing products from us, the buyer agrees to be bound by the following terms and conditions.
2. Product Availability
All products are subject to availability. While we strive to maintain adequate inventory, certain products may occasionally be out of stock or subject to import lead times.
We reserve the right to discontinue, modify, or update products without prior notice.
3. Pricing
All prices quoted are subject to change without prior notice due to changes in raw material costs, import duties, freight charges, currency fluctuations, or market conditions.
Unless otherwise specified:
- Prices are exclusive of applicable taxes (GST).
- Freight, insurance, and handling charges may apply.
4. Orders
Orders placed by customers are considered confirmed only after acceptance by our company.
We reserve the right to:
- Accept or reject any order.
- Modify delivery timelines depending on availability.
- Cancel orders in case of unforeseen circumstances.
5. Payment Terms
Payment terms will be specified in the quotation or invoice.
Common payment terms may include:
- Advance payment
- Partial advance with balance before dispatch
- Credit terms for approved dealers/distributors
Late payments may attract additional charges or suspension of future deliveries.
6. Delivery & Shipping
Delivery timelines provided are estimated and may vary due to logistics, customs clearance, or other unforeseen circumstances.
The company shall not be held responsible for delays caused by:
- Transportation issues
- Customs clearance delays
- Natural disasters
- Government regulations
Risk of loss or damage passes to the buyer once the goods are dispatched.
7. Inspection of Goods
Customers are advised to inspect the goods immediately upon delivery.
Any claims regarding:
- Shortage
- Damage
- Incorrect product delivery
must be reported within 48 hours of receiving the goods.
Failure to notify within this period will be considered acceptance of the goods.
8. Returns & Replacement
Returns will only be accepted under the following circumstances:
- Manufacturing defects
- Incorrect product supplied
- Damage during transit (supported with evidence)
Returned goods must:
- Be unused
- Be in original packaging
- Be approved by the company before return
Custom orders and special imports are generally non-returnable.
9. Product Usage
All PPE products must be used according to their intended purpose and safety guidelines.
The company shall not be held liable for:
- Improper usage
- Failure to follow safety instructions
- Misuse or alteration of products.
10. Warranty
Where applicable, products are covered by manufacturer warranties.
The warranty does not cover:
- Normal wear and tear
- Improper handling
- Unauthorized modifications
- Damage caused by misuse.
11. Intellectual Property
All product designs, brand names, trademarks, and product descriptions remain the intellectual property of their respective manufacturers or owners.
Unauthorized reproduction or misuse is strictly prohibited.
12. Limitation of Liability
Our liability for any claim relating to products supplied shall be limited to the value of the goods supplied.
We shall not be liable for any indirect, incidental, or consequential damages arising from the use of the products.
13. Confidentiality
Any business information shared between the parties, including pricing, distribution arrangements, and commercial terms, shall be treated as confidential and not disclosed to third parties without prior consent.
14. Governing Law
These Terms and Conditions shall be governed by the laws of India.
Any disputes arising from these terms shall be subject to the jurisdiction of the courts in [Your City], India.
15. Amendments
The company reserves the right to update or modify these Terms and Conditions at any time without prior notice.
Customers are advised to review them periodically.